Proudly Australian-owned and operated with over 23 years in business, The Spice People has created their newest range Flavours of the World. In both ranges, we are dedicated to providing our customers with the best spices and herbs from around the world.
Our founder, Liz is regarded as one of Australia’s most highly-esteemed experts and a go-to guru when it comes to spices with a wealth of knowledge and a fantastic team that is happy to help with any spice-related queries you may have.
Below you’ll find our most Frequently Asked Questions. If your question is not answered below, please don’t hesitate to get in touch with us – we’ll be more than happy to help!
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Where can I buy your products?
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How many serves does each packet contain?
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Can you ship overseas?
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How do I return a product?
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Can I receive a refund if I’m not happy with my product?
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Are my payment details secure?
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Where are your herbs and spices sourced from?
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How do I store my blends?
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How long is the shelf life of each product?
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Can herbs and spices improve my health?
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Do you sell organic blends?
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Are your blends gluten-free?
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Are your blends kosher and halal-certified?
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Do you cater to specific Dietary requirements?
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How do I sign up for newsletters and recipes?
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Got a burning question?
Where can I buy your products?
You have two options to access our FOTW range. We stock our new range in a series of grocers around the country. To find your nearest stockist, Click Here to visit our Find us in your favourite store page and simply enter your postcode or suburb to find a stockist closest to you.
Alternatively, you can conveniently buy online on our website. Simply follow the respective links on the Shop tab.
How many serves does each packet contain?
Our products contain 8 standard serves. All of our recipes have been formulated to cater to 4 people, enabling 2 family dinners with each packet.
Can you ship overseas?
This depends on where you are located and the products you wish to order. If you’re an overseas customer that wishes to make a purchase, please get in touch with us for a time and cost estimate.
How do I return a product?
To return a product, simply place it in a secure mail bag and post it back to us. Visit our Refund and Returns Policy page to learn more.
Can I receive a refund if I’m not happy with my product?
Once your product is received, inspected and is approved, you can receive a refund. Visit our Refund and Returns Policy page to learn more.
Are my payment details secure?
Your security, privacy, and online safety are of chief importance to us and we put every measure in place that we can to keep all of your personal details safe and confidential. Click here to read more about our Privacy Policy.
Where are your blends sourced from?
Our herbs and spices are sourced from all over the world, however, we try to source home-grown Australian ingredients where possible. We always ensure to source the highest-quality raw ingredients.
How do I store my blends?
Each of our products comes stored in a high-barrier resealable protective pouch to lock in freshness. After each use, simply seal your pouch by pinching the top seals firmly together and store them in a cool dry place like your pantry to ensure a fresh and flavoursome product every time.
Each of our packets is a handy streamlined design for easy, tidy storage. We have also created a handy calico storage bag for storing your spice packets – Click Here to check it out.
How long is the shelf life of each product?
Our resealable high-grade packages ensure your spices stay fresh and full of flavour for a long time to come. Store in a cool, dry place and use within the Best Before date listed on the packet for optimum flavour.
Can herbs and spices improve my health?
We are well-practiced in the art of spice blending but are not qualified health practitioners. We do however believe eating a healthy and balanced diet is fundamental for overall body wellness. Many spices have added health benefits and can aid in things like digestion when combined with a healthy diet and regular exercise. On each product page, we share a little about the health benefits some of our herbs and spices have however, we recommend you consult a medical professional for further advice.
Do you sell organic blends?
We do often have organic herbs and spices in our blends however, we do not have any organic certification. We always source the best quality spices and if they are organic, we will use them. Check out our Dietary Information page to learn more.
Are your blends gluten-free?
All of our FOTW blends have recently undergone gluten trace testing and have returned a 100% gluten-free tick of approval.
This means we are a certified gluten-free manufacturer to Australian Food Safety standards.
Are your blends kosher and halal-certified?
No, we are not certified halal or kosher. Most spices are acceptable to both halal and kosher users and as we do not add any artificial ingredients of animal or seafood products to our spice blends, they should be acceptable as well. All products feature a detailed ingredient list for your reference.
Do you cater to specific Dietary requirements?
Our ethos is to provide the best quality spice blends. We understand that some people have very specific dietary requirements, so we’ve answered a range of dietary-related questions of our Dietary Information page – Click Here to take a look.
How do I sign up for newsletters and recipes?
You can register for our newsletter by entering your details in the ‘Keep Posted’ section at the base of our webpage. We have also created an extensive catalogue of free recipes on our website that can be accessed at any time!
When you sign up to our mailing list, each month you’ll receive an up-to-date news on what’s on, special deals, recipes, and monthly blogs. You can easily opt-out at any time should you wish not to receive them anymore.
Got a burning question?
We Would love to help you on your spice journey – drop us a line in the contact us form and will get back to you.
