Frequently Asked Questions

Getting started

Our herbs and spices are sourced from all over the world, however, we try to source home-grown Australian ingredients where possible. We always ensure to source the highest-quality raw ingredients.

You have two options to access our products. We stock our products in a series of quality grocers and IGA around the Australia.

Alternatively, you can conveniently buy online, here on our website. Simply follow the respective links on the Shop tab.

Our resealable high-grade packages ensure your spices stay fresh and full of flavour for a long time to come. Store in a cool, dry place and use within the Best Before date listed on the packet for optimum flavour.

Our packets are a handy streamlined design for easy, tidy storage.

Each of our products comes stored in a high-barrier resealable protective pouch to lock in freshness. After each use, simply seal your pouch by pinching the top seals firmly together and store them in a cool dry place like your pantry to ensure a fresh and flavoursome product every time.

We do often have organic herbs and spices in our blends however, we do not have any organic certification. We always source the best quality spices and if they are organic, we will use them. Check out our Dietary Information page to learn more.

Our products contain 8 standard serves. All of our recipes have been formulated to cater to 4 people, enabling 2 family dinners with each packet.

Health

All of our FOTW blends have recently undergone gluten trace testing and have returned a 100% gluten-free tick of approval.

This means we are a certified gluten-free manufacturer to Australian Food Safety standards.

No, we are not certified halal or kosher. Most spices are acceptable to both halal and kosher users and as we do not add any artificial ingredients of animal or seafood products to our spice blends, they should be acceptable as well. All products feature a detailed ingredient list for your reference.

We are well-practiced in the art of spice blending but are not qualified health practitioners. We do however believe eating a healthy and balanced diet is fundamental for overall body wellness. Many spices have added health benefits and can aid in things like digestion when combined with a healthy diet and regular exercise. On each product page, we share a little about the health benefits some of our herbs and spices have however, we recommend you consult a medical professional for further advice.

Our ethos is to provide the best quality spice blends. We understand that some people have very specific dietary requirements, so we've answered a range of dietary-related questions of our Dietary Information page - Click Here to take a look.

Shipping

This depends on where you are located and the products you wish to order. If you're an overseas customer that wishes to make a purchase, please get in touch with us for a time and cost estimate.

Returns

Once your product is received, inspected and is approved, you can receive a refund. Visit our Refund and Returns Policy page to learn more.

Security

Your security, privacy, and online safety are of chief importance to us and we put every measure in place that we can to keep all of your personal details safe and confidential. Click here to read more about our Privacy Policy.

Still have questions? Drop us a line and get in touch.