Galangal, also known as Laos root, is an aromatic, piney-citrus spice closely related to ginger that serves as the culinary heart of Southeast Asian cuisine. Originating in traditional Thai, Lao, Indonesian, and Vietnamese kitchens, this foundational rhizome gives signature dishes like Tom Yum, Tom Kha Gai, Red and Green curry pastes, Beef Rendang, and Malaysian Laksa their distinct, authentic flavor profiles, while even lending its herbal warmth to traditional Polish vodkas. The Spice People source premium-quality galangal root and expertly grind it into a fine powder, capturing the volatile essential oils and bold aromas of the fresh spice
Returns & Refunds Policy
At The Spice People, we want every purchase to bring joy and inspiration to your kitchen. If for any reason you are not completely satisfied, we are here to assist.
Returns
Due to the nature of our spices and perishable products, we are unable to accept returns for opened items. If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at hello@thespicepeople.com.au with your order number and a photo of the item, and we will resolve it promptly.
Refunds
Once your claim has been reviewed, we will provide a full refund or replacement at no extra cost for eligible items. Refunds are returned to your original payment method and typically take 5–10 business days to process.
Exchanges
We do not offer direct exchanges at this time. If an item was sent incorrectly or is damaged, we will gladly provide a replacement.
Shipping Costs
Shipping fees are non-refundable, except where the return is due to our error (damaged, defective, or incorrect items).
Contact Us
For any questions or assistance, reach out to us at hello@thespicepeople.com.au. We are committed to ensuring your experience with The Spice People is seamless, satisfying, and flavorful.
Note: By shopping with The Spice People, you agree to this Returns & Refund Policy.